How Revere and Rockwell Automation Support Your Business
How Revere and Rockwell Automation Supports Your Business
Rockwell Automation has an online portal where customers can find a vibrant hub of technical support from Rockwell Automation and its PartnerNetwork™. This hub offers online tools that provide quick and easy access to technical documents, a user forum, webinars and more.
Rockwell Automation has an online portal where customers can find a vibrant hub of technical support from Rockwell Automation and its PartnerNetwork™. This hub offers online tools that provide quick and easy access to technical documents, a user forum, webinars and more.
These Support Center tools extend communication, collaboration and support beyond what you could get from a traditional phone call. They can:
• Troubleshoot and search for answers
• Request notification updates
• Access forums
• Get help with software master discs and activations
• Download patches, firmware, and drivers
• Manage and organize your account
Knowledgeable for Engineers
Built by engineers for engineers, the Knowledgebase is a repository of more than 50,000 nonpromotional documents, or technical notes, written and published by Rockwell Automation Tech Support engineers and participating Encompass Product Partners. The Knowledgebase lets you access information quickly, and it’s available in languages that include French, Italian, German, Spanish and Chinese. You can search for answers proactively, and even sign up to receive notifications.
The Knowledgebase is an excellent resource for customers to quickly get their questions answered by the experts in the market. It’s a great tool to expand your application knowledge and provides the information needed to design and maintain the best solution possible.
While a good portion of the content is available to all users, a portion of the Knowledgebase is only accessible for those customers that own a TechConnect contract with Rockwell Automation.
There are different levels of TechConnect support and our Services department is ready to assist you with all of your support needs.
Check out our flyer, Knowledgebase Understanding the Value (Pdf) and contact us to learn more about Knowledgebase and TechConnect.
